This webinar is the final in a three-part series highlighting lessons learned from ICSC’s Addressing the Silences, a three-year project intended to help sites create ever deeper, more meaningful relationships in their communities. This session examines the importance of internal change to the this process. In it, project participants from Michigan History Center, City of Austin Heritage Museums – Elisabet Ney Museum and City of Austin Heritage Museums -Brush Square Museums will discuss how they reviewed their current institutional practices to identify barriers to creating collaborative and inclusive relationships with their community partners. Attendees will learn how each group created an action plan to begin to break those barriers by making changes to their internal policies, practices, and approaches.